“A long time ago, in a small village, there lived a wise man named Leopold, well-known for his depth of knowledge and sound judgment.
One day, a traveler named Duncan visited Leopold. Duncan presented an intriguing object – a mechanical clock, said to possess the unique ability to accurately predict weather patterns. Intrigued by this fascinating piece and its potential to benefit the village, Leopold purchased the clock.
However, after a few days, Leopold noticed that the clock’s predictions were inconsistent and inaccurate. Perplexed, he sent word to Duncan, who had since departed the village. When Duncan returned the next day, Leopold explained the situation.
Duncan examined the clock and discovered a subtle, but significant, mechanical flaw that he had not detected earlier. Duncan explained that the fault was unintentional and offered to repair the clock. He worked diligently, restoring the clock to its intended functionality.
The repaired clock soon became a reliable tool for the village, helping the villagers prepare for changing weather conditions. Leopold admired Duncan’s commitment to rectifying the issue and his dedication to his craft. This experience reinforced Leopold’s belief that true character is shown not in one’s infallibility, but in one’s actions, and in how one responds to and rectifies unforeseen problems.”
-Unknown
We do our best to make sure that you’re getting the best quality possible. That means that if your knife dulls prematurely, or if your knife has a defect from the factory, we’ve got your back. We guarantee Your Knife Will Be Free Of Manufacturing Defects and Premature Dullness For A Period of 1 Year, or We’ll Sharpen It, or Replace It For Free.
New Knife? Congratulations on your purchase! Registering makes any potential future warranty work extremely easy. You can click on the button below to register your warranty:
Sending Your Knife In For Service/Warranty
You’re welcome to send your knife by any shipping method that works best for you. However, we do recommend you get delivery confirmation and/or package tracking. This will help provide assurance to you that your package has arrived to our facility.
Please follow all instructions below to send your knife in for service or warranty:
- Prepare your knife for shipment. The original product is required to fulfill a warranty claim.
- Note: For the safety of our technicians, please clean away any dirt or debris such as blood or animal matter from your knife. Any knife received in this condition will be returned without receiving work.
- Package your knife securely in a shipping box. Be sure the knife cannot move or shift while inside the package and that there are no loose blades that will fall out and harm a technician or a shipping agent. You do not need to include your original receipt if you have previously registered your knife. Please ship fixed-blade knives in the sheath.
- DO NOT ship your knife in its original box/packaging (it will not be returned), a padded envelope, a regular paper envelope, or use popcorn foam.
- Storied Knives is not responsible for lost or stolen knives during the shipping process.
- Please fill out and print the Service Request Form to include with your shipment. This form must be filled out completely and correctly to ensure the correct repairs are made and for our technicians to properly evaluate a warranty issue.
- Send your completed package, knife, and Repair Form to:
Storied Knives
Attention: Repairs
#3 2301 Faithfull Avenue
Saskatoon, Saskatchewan
S7L 7N5
How to Pay:
If a repair/service request is not found to be a warranty issue, an invoice will be sent to you via the email you specified in your Service Request Form. Payment must be made prior to service taking place on your knife.
If you have any questions about repairs, service, or warranty please contact us at: info@storiedknives.com
